Terms of service

Terms of Use

Effective Date: March 6, 2026

Welcome to Sir Walter Candy Co. By using www.sirwaltercandy.com (the "Site"), you agree to follow and be bound by the following terms. We reserve the right to update these terms at any time without prior notice.

1. Our Quality Commitment

Sir Walter Candy Co. is dedicated to providing the highest quality handcrafted confections. We strive for accuracy in our product descriptions and images; however, because our candy is artisanal and handmade, slight variations in appearance are a natural part of the process. We do not warrant that product descriptions or other content are error-free.

2. Intellectual Property & Trademarks

All content on this Site—including text, graphics, logos, button icons, images, audio clips, and software—is the property of Sir Walter Candy Co. or its content suppliers and is protected by U.S. and international copyright laws.

  • The "Sir Walter Candy Co." name, our custom gold-standard packaging designs, and our unique product names are trademarks of Sir Walter Candy Co.

  • You may not use, reproduce, or "mirror" any content from this site for commercial purposes without our express written consent.

3. User Conduct & Submissions

We love hearing from our customers! If you submit comments, photos, or suggestions to us:

  • You grant Sir Walter Candy Co. a non-exclusive, royalty-free, perpetual right to use, reproduce, and publish that content in our marketing materials.

  • You agree not to post any material that is defamatory, obscene, or violates the intellectual property of others.

4. Terms of Sale

  • Order Acceptance: Receipts of an electronic order confirmation do not signify our acceptance of an order. We reserve the right to limit order quantities or refuse service to any customer for any reason.

  • Warm Weather Shipping: To maintain our quality standards, Sir Walter Candy Co. may require expedited shipping or insulated packaging for orders containing chocolate or heat-sensitive items. We are not responsible for product quality if these recommendations are declined.

  • Pricing: Prices are subject to change. In the event a product is listed at an incorrect price, we reserve the right to cancel orders placed for that product.

5. Privacy & Security

Your privacy is a top priority. Our collection and use of your personal information are governed by our Privacy Policy. By using this Site, you consent to the processing of your information as described therein.

6. Third-Party Links

Our Site may contain links to websites operated by other parties. These links are provided for your convenience only. Sir Walter Candy Co. does not control these websites and is not responsible for their content or privacy practices.

7. Disclaimer of Warranties

This Site and all contents are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the Site, that your use is at your sole risk.

8. Limitation of Liability

Sir Walter Candy Co. shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of, or the inability to use, the materials on this Site or the performance of the products, even if Sir Walter Candy Co. has been advised of the possibility of such damages.

9. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Utah. Any dispute relating to your visit to the Site or products purchased shall be submitted to confidential arbitration in Salt Lake City, Utah, except in cases where you have violated our intellectual property rights.

10. Contact Us

If you have any questions regarding these Terms, please reach out to us:

  • Email: hello@sirwaltercandy.com

  • Address: 3828 S Main St., South Salt Lake, Utah, 84115

  • Phone: (801) 463-1541